Hachette Partworks Limited ("Hachette", "we", "us" or "our") is committed to protecting your privacy. We understand that you care about how we collect, use, and share information when you interact with our websites, social media sites and handles, email, and online services (collectively our “Websites”) when you subscribe to our collections ("Partworks"), and we value the trust you place in us.
This Policy applies when you interact with us through our Websites. It also applies anywhere it is linked. It does not apply to non-Hachette websites and mobile applications that may link to the Websites or be linked to or from the Websites; please review the privacy policies on those websites and applications directly to understand their privacy practices.
We recommend that you read this privacy notice in full to ensure you are fully informed. However, if you only want to access a particular section of this privacy notice, then you can click on the relevant link below to jump to that section.
We also include specific disclosures for residents of California.
What personal information does Hachette collect and why?
Who does Hachette share your personal information with?
Legal basis for processing personal information
Cookies
How does Hachette keep my personal data secure?
International data transfers
Data retention
Your data protection rights
Updates to this Privacy Notice
California / CCPA
How to contact us
Be aware that Hachette does not solicit or knowingly collect personal information of individuals under 18 years of age. Individuals under the age of 18 are not permitted to use our Websites. If we become aware that we have inadvertently received personal information from an individual under the age of 18 or in relation to an individual under the age of 18 we will delete this information from our records. If you are under the age of 18, please get your parent's or guardian's permission before you provide any personal information to Hachette.
The personal information that we may collect about you broadly falls into the following categories:
• Information you give us
We may ask you to provide your contact details (name, address, telephone number, email address), confirmation that you are over 18 and payment details when you subscribe to or purchase any of our Partworks, or when you register with us, subscribe to marketing communications from us, and/or to submit enquiries to us.
We may also collect information about you when you answer surveys, participate in competitions, provide feedback and through any other features available on our Website.
If you contact us, we may keep a record of that correspondence and any contact information provided.
• Information we collect automatically
When you visit our Websites, we may collect certain information automatically from your device. In some countries, this information may be considered personal information under applicable data protection laws. Specifically, it may include Device information such as IP address, device identifiers, and details about your web browser, broad geographic location (e.g. country or city-level location) and other technical information.
We may also collect analytical and diagnostic information about how your device has interacted with our Website, including the pages accessed and links clicked. Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them.
We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors. Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading "Set Cookies" below.
Who does Hachette share your personal information with?
We may disclosure your personal information to the following categories of recipients:
• to our group companies, third party services providers and partners who provide data processing services to us (for example, to support the delivery of our Partworks, to provide functionality on, or help to enhance the security of our Website, to assist us with research or surveys, or to otherwise process payments relating to sales of the Partworks), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information.
• Social Media Platforms: Where you choose to interact with us through social media, your interaction with these programs typically allows the social media company to collect some information about you through digital cookies they place on your device and other tracking mechanisms they place on your device. In some cases, the social media company may recognize you through its digital cookies even when you do not interact with their application. Please visit the social media companies’ respective privacy policies to better understand their data collection practices and the controls they make available to you.
• to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
• to an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice;
• to any other person with your consent to the disclosure.
When you pay on our Website, or if you connect to a third party webpage, use of your personal information will not be governed by this privacy notice and will instead be governed by that third party's privacy notice.
For example, you will notice that when you pay on our Website, payment will be collected by our third party payment service providers, who will also hold your personal information and who has its own privacy notice. When you leave our Website, we recommend that you familiarise yourself with any such third party privacy notices.
Legal basis for processing personal information
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we need the personal information to perform a contract with you, where the processing is in our legitimate interests and not overridden by your rights, or where we have your consent to do so.
Our legitimate interests include improving our products, assisting in our administrative or accounting needs, and marketing our products. In some cases, we may also have a legal obligation to collect personal information from you. If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Cookies
We use cookies on this website. A cookie is a small text file which is placed on your computer's hard drive, allowing your computer to be recognized by our website when you next access it. This may allow us to collect information about you, but that information will be used in accordance with this privacy policy. If you do not wish to allow our cookies, you can set your choices directly on our Site by clicking on the "Set Cookies" at the bottom of the page, or also by setting your browser. If you do so, some features of the site may be unavailable or less easy to use. Further information about how we use cookies is available on the cookies management module mentioned above.
How does Hachette keep my personal data secure?
We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. To process orders and payments, we utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information during transmission.
It is important for you to protect against unauthorised access to your account and to your computer and so please ensure that you have signed off when using a shared computer.
Cross-border transfer of data
Our company and certain providers we use to manage your order are located in the UK and EEA. Our Website servers are located in EEA. Thus, your personal information are transferred to, and processed in countries other than the country in which you are resident. These countries have data protection laws that are different to the laws of your country but for instance the laws of these recipients territories are really protective for your personal data.
We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice and also the laws applicable in your resident country, US.
Please contact us if you would like additional information on the specific means used by us when transferring your personal data outside of US.
Data retention
We retain personal information for the length of time needed to fulfill the purposes for collection unless a longer retention period is required or permitted by applicable law.
Your data protection rights
You have the right to access, correct, update or request deletion of your personal information, to object to processing, to ask us to restrict processing or request portability of your personal information.
If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You also have the right to opt-out of marketing communications we send you at any time, which you can exercise by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us. You can use the details below (under "How to Contact Us") to exercise any of these rights.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
Updates to this Privacy Notice
We may make changes to this Policy from time to time. We will post any changes here, and such changes will become effective when they are posted. Your continued use of our services following the posting of any changes will mean you accept those changes.
Your California Privacy Rights
California Shine the Light
Residents of the State of California have the right to request information from Hachette regarding other companies to whom the company has disclosed certain categories of information during the preceding year for those companies’ direct marketing purposes. If you are a California resident and would like to make such a request, please email dpo@hachettepartworks.co.uk.
The California Consumer Privacy Act (“CCPA”) provides California residents with rights to receive certain disclosures regarding the collection, use, and sharing of “Personal Information,” as well as rights to know/access, delete, and limit sharing of Personal Information. The CCPA defines “Personal Information” as “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” Certain information we collect may be exempt from the CCPA because it is considered public information (i.e., it is made available by a government entity) or covered by a specific federal privacy law, such as the Gramm–Leach–Bliley Act, the Health Insurance Portability and Accountability Act, or the Fair Credit Reporting Act.
How to contact us
If you have any questions or concerns about our use of your personal information, or to exercise your rights, please contact us using the following details: email - dpo@hachettepartworks.co.uk.
The data controller of your personal information is Hachette Partworks Limited.